Postponement & Cancellation Tool – RunSignUp

Race Postpone or Cancel Tool

This form is to give Competitive Timing the information needed to properly setup the race postponement and cancellation tool in RunSignUp. If you're ready for this feature to be live now, you can go directly to the admin section of your race and skip this form. If you're preparing for the future, this form will give you the information you need to quickly complete the process at a later date by copying and pasting the appropriate fields, or we can do it for you.

Event Name*
Original Event Date*
MM slash DD slash YYYY
Your Name*
First Last
Your Email*
Let us know about your race*
- This race was postponed to a later date.
- This race was changed to a virtual race.
- This race was cancelled and will NOT be held at a later date.
Race Web Page Headline*

Give a title specific to your event. For example - Event Cancelled due to Covid-19
Race Web Page Message*
Describe to your participants the situation specific to your event. You could also include information about what donations would be applied to.
Give Your Participants Options
Give Your Participants Options*
- Select All
- Allow registrants to indicate that they want to stay in the race to participate on the make up date.
- Allow registrants to indicate that they will switch to the virtual race.
- Allow registrants to indicate that they want to let your race keep the money.
- Allow registrants to indicate that they want a refund.
Stay In Race Option Text*
Stay In Race Explanation*
Switch To Virtual Race Option Text*
Switch To Virtual Race Explanation*
Keep Registration Fee Option Text*
Keep Registration Fee Explanation*
Request Refund Option Text*
Request Refund Explanation*

Postponement & Cancellation Tool – RunSignUp

Race Postpone or Cancel Tool

Give Your Participants Options

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competitivetiming

Postponement & Cancellation Tool – RunSignUp

Race Postpone or Cancel Tool

Give Your Participants Options

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Like this:

competitivetiming